We believe your personal data belongs to you. Find out transparently how Casinog collects, uses, and protects your information.
Your trust is our greatest asset — that's why we ensure full transparency at every step
Welcome to Casinog's Privacy Policy. This policy explains how we collect, use, and protect your personal information. As Bangladesh's trusted online betting and casino platform, Casinog treats your privacy as a top priority.
This Privacy Policy applies to the Casinog website, mobile app, and all our digital services. By using our platform, you are considered to have agreed to the terms of this policy.
Our Privacy Policy has been developed in accordance with the following international standards:
This Privacy Policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail.
Casinog collects two types of data from you — what you provide directly, and what is automatically generated while you use our platform. A detailed breakdown is provided below:
| Data Type | Example | Collection Time |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | During Account Registration |
| Financial Information | BKash/Nagad number, bank account details | During Deposits & Withdrawals |
| Device Information | IP address, browser, operating system | Automatically on every session |
| Gaming Activity | Bet history, wins and losses, favorite games | During Platform Use |
| Location Data | Country, city (IP-based) | During Login & Transactions |
We never store your full bank card number or PIN. Financial data is kept encrypted under the highest security protocols.
Casinog uses your data only for specific, legitimate purposes. We never use your information for anything unnecessary. A full list of how we use your data is provided below:
Casinog never sells your data. However, limited information may be shared with trusted partners solely to deliver our services. In every case, we ensure those partners uphold the same privacy standards we do.
| Partner Type | What Data Is Shared | Why |
|---|---|---|
| Payment Providers | Transaction Information | Deposit & Withdrawal Process |
| KYC Verification Providers | Identity Documents | Age & Identity Verification |
| Cybersecurity Services | Login & Device Information | Fraud Detection |
| Law Enforcement Agencies | Relevant Account Information | Court Orders or Legal Obligations |
We have strict Data Processing Agreements (DPAs) in place with every third party. They are not permitted to use your data beyond our specified instructions.
Casinog uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help our site recognize you.
The types of cookies we use:
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.
Casinog uses industry-leading technology and practices to keep your data secure. Our servers undergo regular security audits.
We retain your data only for as long as necessary. Even after account closure, certain information may be kept for up to 5 years due to legal obligations.
In the event of a data breach, we will notify affected members directly within 72 hours and take all necessary corrective action.
As a Casinog member, you have several important rights over your data. We respect these rights and act promptly upon request.
To exercise these rights support@casinog.app— email us and we'll respond within 30 days.
Casinog may update this Privacy Policy from time to time. Before any significant changes, we will notify you via your registered mobile number or email.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. The latest version will always be available on this page.
A history of policy changes is available in our Help Center. To learn more, Help Center Visit us.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us directly. Our data protection team is always ready to help.
To request data deletion or portability, email us with the subject line "Privacy Request" Write and send from your registered email address.
Your privacy is our top priority at Casinog. Open an account today and enjoy a secure betting experience.
18+ | Play Responsibly | For any queries: support@casinog.app