Casinog Terms & Conditions – Full Version in Bengali

By using the Casinog (casinog.app) platform, you are agreeing in full to these Terms & Conditions. If you disagree with any part of these terms, we ask that you refrain from using our platform.

These terms and conditions serve as a legally binding agreement between Casinog and its users. All provisions in this document apply to users from Bangladesh. Casinog reserves the right to update these terms at any time, and your continued use of the platform after any changes will be considered your automatic acceptance of the updated terms.

Casinog's terms and conditions are available in both Bengali and English. In the event of any dispute, the English version will take precedence. However, the Bengali version is kept up to date for the convenience of members in Bangladesh.

To create an account on Casinog, you must provide accurate and truthful information. Opening an account with false details is a direct violation of these Terms & Conditions and may result in account termination.

You will need to provide the following information at the time of registration:

• Full name (as it appears on your national ID)
• Active mobile number (for OTP verification)
• Date of birth (to confirm you are 18+)
• A strong password
• Preferred currency (BDT)

Each person may register only one account. Creating multiple accounts using the same device, phone number, email address, or banking details is strictly prohibited.

Casinog may request the following documents for KYC (Know Your Customer) verification at any time:

Account verification is required to make deposits and withdrawals on Casinog. We support a range of local payment methods, including bKash, Nagad, and Rocket.

Deposit Rules:

• Minimum deposit amount ৳500
• Deposits are usually processed instantly
• Only payment methods registered in your own name may be used
• Deposits from third-party accounts are strictly prohibited

Withdrawal Rules:

• Minimum withdrawal amount is ৳1,000
• Withdrawals are typically processed within 30 minutes to 24 hours
• KYC verification is required before your first withdrawal
• Withdrawals can only be made using the same payment method used for the deposit

All bets placed on Casinog are final and cannot be changed or cancelled once confirmed. Please review the odds and terms carefully before placing a bet.

The following rules apply to all betting activity at all times:

• Maximum bet amounts vary depending on the event and market
• Odds in live betting change in real time; Casinog reserves the right to update odds at any point
• If an event is cancelled or suspended, the bet will be voided and the stake refunded
• Casinog reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• Bets found to be connected with match-fixing or any other fraudulent event will be cancelled

Casino games use an RNG (Random Number Generator) that is regularly audited by international testing agencies. Each game's RTP (Return to Player) rate is listed in the game's information section.

Casinog offers a variety of bonuses and promotional deals. Each bonus comes with specific terms and conditions, which are clearly communicated at the time of claiming.

General bonus terms:

• Each bonus carries a wagering requirement (typically 10x–35x)
• Bonus funds are tracked separately from real money
• A new bonus cannot be activated until the current one has been fully completed
• Bonuses have a limited validity period — any unused bonus will expire at the end of that period
• Wagering requirements may also apply to winnings from free spins

If the bonus system is abused — such as claiming the same bonus across multiple accounts or placing only low-risk bets using bonus funds — Casinog reserves the right to void those bonuses and any associated winnings.

The following activities are strictly prohibited on the Casinog platform. Any violation of these rules will result in immediate account closure and possible forfeiture of funds.

• Creating or operating multiple accounts
• Deliberate abuse of the bonus system
• Use of third-party payment methods
• Selling, sharing, or transferring your account
• Cyberattacks or hacking attempts against the platform
• Use of fraudulent identity documents
• Money laundering or any illegal financial activity
• Harassing or inappropriate behavior toward other members

Family members of Casinog officers and employees are not eligible for bonuses or promotional offers.

Casinog takes the protection of your personal information extremely seriously. We never sell your data to third parties. Full details on how your information is used can be found in our Privacy Policy.

We may use your information for the following purposes:

• Account verification and management
• Fraud prevention and security assurance
• Fulfillment of legal obligations
• Service improvement and personalized experience
• Relevant promotional communications (subject to your consent)

Casinog may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• If the Terms & Conditions are violated
• When evidence of fraud is found
• If KYC verification is not completed
• If your account has been inactive for an extended period (more than 12 months)
• Due to legal obligations

You may request to close your account at any time. Any verified balance can be withdrawn before closure, but bonus balances will be forfeited.

Casinog believes in responsible gaming and is committed to helping members build healthy gambling habits. Betting is a form of entertainment, not a source of income.

We offer our members the following benefits:

• Option to set daily, weekly, and monthly deposit limits
• Option to take a voluntary break (cooling-off period)
• Permanent Self-Exclusion option
• Problem gambling detection and support referral

If you feel that betting is causing problems for you or your family, please visit our Responsible Play Go to the page or contact support directly.

Casinog reserves the right to update these Terms & Conditions at any time. Members will be notified in advance of any significant changes via their registered phone number or email address.

For any dispute or complaint, please reach out to our support team first. We are committed to resolving issues through a fair and transparent process. Dispute resolution procedure:

• Step One: Submit a complaint to our support team via live chat or email
• Step 2: You will receive an initial response within 48 hours
• Step 3: For complex issues, the senior team will provide a resolution within 7 business days
• Step Four: If unresolved, you may escalate the matter to an international dispute resolution body

These Terms & Conditions were last updated in January 2026. By continuing to use your Casinog account, you are considered to have accepted the latest version of these terms.